On the BookX app, you can set up email notifications for bookings, reschedules, and cancellations to keep your customers and team informed.
How to setup email notifications on BookX
1. Go to BookX “Settings” and click “Edit” on Notifications & Workflow.
2. Select the “Email Notifications” tab. Under Rescheduling Notification field, enter one or more email addresses to receive notifications when a booking is rescheduled.
3. Under the Customer Email Templates section, you can enable or disable notifications for booking confirmations, reschedule, and cancellation.
4. Similarly, under the Store Owner Email Templates section, enable or disable notifications for booking confirmations, reschedule, and cancellation.
Additional Notes:
- To edit the content of the emails, click on the “pencil” icon.
- Use the tags to compile the subject line and the body of the emails.
- You can use the formatting tools to change the font, alignment, and add links or images to the email template.
- Once you draft the template click the “Save” button.
If the templates are left unchanged, the default email template will be used.
5. Click “Save” to complete the process.
If you need further help with setting up email notification, please contact our customer support.