On the BookX app, you can set up email notifications for bookings, reschedules, and cancellations to keep your customers and team informed.
1. Go to “Settings”, click “Edit” on Notifications & Workflow, and select “Email Notifications”.
2. Set Rescheduling Notification email: Enter one or more email addresses to receive notifications when a booking is rescheduled.
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3. Manage Customer Email Templates: Under the Customer Email Templates section, you can enable or disable notifications for booking confirmations, reschedule, and cancellation.
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4. Manage Store Owner Email Templates: Similar to customer email, enable or disable notifications for booking confirmations, reschedule, and cancellation.
Note: To customize the content of an email, click the “pencil icon” next to the template. If left unchanged, the default email templates will be used.
5. Click “Save” to complete the process.
If you need further help with setting up email notification, please contact our customer support.