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How to add custom fields or additional information

BookX allows you to collect extra customer details during the booking process using custom fields. This is especially useful for gathering preferences, notes, or requirements specific to your service.

Note: If you’re using the “Book Now, Pay Later” option, collecting customer information is required to complete a booking.

How to add custom additional fields

1. Click “Add Additional Fields”.

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2. Enter the field name and description to explain what information you need..

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3. Select the Field Type: Text Box, Check Box, Radio Button, Drop Down.

4. Enable “Is this field mandatory?” if the field must be filled out before proceeding.

5. Click “Add” to include the field in the booking form.

6. Use the “pencil” icon to edit the field and the “eye” icon to show or hide the field, or the “trash” icon to delete the field.

If you need further help, please contact our customer support.

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